App Registration, Login, and Password Management Guide

The Easy POS App has been improved to make registration, login, and user management smoother, faster, and more secure. This article explains the key functions of the app, including:

Registration (Sign Up)
Sign In
Sign Out
Log Out
Forgot / Reset Password
Changing POS Back Office Password
Employee PIN Setup and Management

Registration (Sign Up)

Registration is the first step to create your Easy POS account. You can register via the POS App or the Easy POS Back Office.

Important: The email address used during registration will be your unique identifier and cannot be changed later.

Steps to Register via the POS App

Download the Easy POS App from the Play Store.
Open the app.
Tap the “Registration”
Enter all required details correctly, including a valid email address. - Ensure you provide an active and correct email, it will be used for login and password recovery.
Tap “Register” to complete the process.

Once registered, you can log in using the same email and password via the web portal.

Sign In

If you registered through the web Back Office, you need to use “sign in” option to log in to the POS app using your same credentials.

Steps to Sign In

Download and open the Easy POS App.
Tap “Sign In.”
Enter your registered email address (the same as your Back Office login).
Enter your
Select the correct Shop and Terminal Key (if applicable).
Tap “Sign In.”

You are now ready to use the POS app for sales operations.

Sign Out

The Sign Out function is used many occasions including when you operate multiple businesses using the same POS device. For example, you may use the POS for one business in the morning and another in the evening.

Note: Unsaved data will be lost when you sign out. Always save open orders before signing out.

Steps to Sign Out

Open the POS App.
Go to the Main Menu.
Tap
Scroll down and tap the “Sign Out”

Note: Printer setup will be cleared when you sign out, and you’ll need to reconfigure printers after signing back in.

Log Out (Using PIN Authentication)

The Log Out feature is different from Sign Out. It appears only when you have set Admin or Employee PINs in your Back Office. This allows multiple employees to log in and out of the POS app securely during shift changes.

When Log Out Is Used

Each cashier or employee can log in with their unique PIN.
At the end of a shift, they can log out, and the next cashier can log in using their own PIN.

Steps to Log Out

Open the POS App.
Go to the Main Menu (tap the burger icon).
Tap the Padlock (?) icon.
The app will display the login screen, enter the employee PIN to log back in.

Forgot Password (Reset from POS App)

If you forget your Easy POS account password, you can reset it directly from the POS App.

Steps to Reset Password

Open the Easy POS App.
Tap “Sign In.”
Tap the “Forgot Password?”
Enter your registered email address.
Tap “Send.”
Check your inbox for a password reset email and follow the instructions.

Check your Spam, Junk, or Promotions tab if the email isn’t in your inbox.

If a cashier forgets their PIN, the Admin can reset or check it via the Back Office → Users → Employees section.

How to Change POS Back Office Password

If you remember your password but want to change it for security reasons, you can do so through the Easy POS Back Office.

Steps to Change Password

Go to the Easy POS Back Office: https://easypos.lk
Click the Main Menu (☰) and then the Profile icon.
Select “My Profile.” (Direct link: https://easypos.lk/profile)
Click “Change.”
Enter your current password.
Enter a new password and confirm it.
Click “Save.”

Changing your password will sign you out of all devices connected to your account (Back Office and Dashboard apps).

How to Reset POS Back Office Password

If you’ve forgotten your Back Office password, follow these steps:

Steps to Reset Password

Go to the Easy POS Back Office Login Page: https://easypos.lk
Click “Forgot Password?” (Direct link: https://easypos.lk/reset_password)
Enter your registered email address.
Click “Reset.”
You will receive an email — check your Inbox, Spam, or Other tabs.
Click the “Reset Password” button in the email.
Enter and confirm your new password.
Click “Save.”

Your password will now be successfully reset.

Setting Up and Changing PINs for Employees

The PIN system provides additional security for employee logins on the POS App. Each employee can have a unique PIN, defined by their role and access level.

Example Roles and Permissions

Cashier: Can perform billing operations only.
Supervisor: Can view reports.
Manager: Can delete receipts or manage employee settings.

Setting Up a New Employee PIN

Log in to the Easy POS Back Office using your credentials.
Go to Users → Employees.
Click “Create Employee” or open an existing one.
Enter the employee’s details (Name, Role, Email, etc.).
Set a unique PIN for POS login.
Click “Create.”

After creation, ensure the POS App is connected to the internet to sync the new employee PIN.

Changing an Existing Employee PIN

Log in to the Back Office Web Portal.
Go to Users → Employees.
Select the employee whose PIN you want to change.
Enter a new PIN.
Click “Update.”

Once the POS App connects to the internet, the updated PIN will automatically sync.

Employee Login Using PIN

Once employees are created:

They can log in to the POS App using their assigned PIN.
Their POS username will appear in the app’s main menu during their shift.

Summary of Key Differences

Summary of Key Differences

Function

Purpose

Used By

Notes

Sign Up (Registration)

To create a new POS account

Business Owner

Email cannot be changed later

Sign In

To log in to the POS or Back Office

Owner / Admin

Requires email & password

Sign Out

To switch between businesses

Business using shared hardware

Printer setup resets

Log Out

To switch between employees

Cashiers / Staff

Requires employee PIN

Forgot Password

To recover login password

Admin / User

Reset via email

Change / Reset Back Office Password

To update login credentials

Admin

Available via Back Office

Employee PIN Setup

To manage employee access